The surge in travel demand has proven to be a double-edged sword for suppliers that are experiencing record interest but don't have enough staff trained to handle the influx of calls.
What do you get when you cross a river cruise brand with an expedition ship? American Queen Voyages' Ocean Victory, which introduced a new breed of adventure cruising in Alaska.
As premium lines increasingly build more inclusive onboard experiences, Princess is offering one that enrolls guests in a chance to win prizes every time they enter their cabin.
After travel shut down in 2020, slightly less than half of tour operators offered refunds in addition to future travel credits. Are advisors rewarding them for that option as travel recovers?
Each year the Magellan Awards recognize industry innovators and creative communicators, suppliers and travel advisors for outstanding design, marketing and services.